Privacy Policy

01. Introduction

Leadstream Aviation Training is committed to protecting the privacy and security of personal information collected through our website and during the provision of aviation training services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, enroll in our training programs, interact with our services, or communicate with us. It has been developed in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws and regulations.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

02. About Us

Leadstream Aviation Training is an aviation training organization providing aviation-related training, certification preparation, professional development, and related educational services.

For the purposes of applicable data protection laws, Leadstream Aviation Training is the Data Controller responsible for determining how your personal data is collected and used.

03. Personal Data We Collect

We may collect and process the following categories of personal data:

A. Identity Information

  • Full name
  • Date of birth
  • Gender (where required)
  • Nationality
  • Passport details
  • National Identification Number (NIN) where required
  • Government-issued identification documents

B. Contact Information

  • Residential address
  • Email address
  • Telephone number
  • Emergency contact information

C. Training and Academic Information

  • Course registrations
  • Training records
  • Attendance records
  • Examination results
  • Assessment records
  • Qualifications and certifications
  • Aviation licenses and ratings
  • Professional aviation experience

D. Employment Information

Where relevant:

  • Employer details
  • Job title
  • Professional qualifications
  • Aviation industry experience

E. Financial Information

Where payment is made for training services:

  • Payment records
  • Transaction references
  • Billing information

We do not store complete debit or credit card information on our systems unless expressly required and permitted by law.

F. Technical Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and similar technologies

4. How We Collect Personal Data

We collect personal data through various means, including:

  • Website forms
  • Course registration forms
  • Student enrollment processes
  • Training management systems
  • Email communications
  • Telephone communications
  • Online learning platforms
  • Surveys and feedback forms
  • Cookies and analytics tools

5. Purpose of Processing Personal Data

We may process personal data for the following purposes:

  • Processing training applications and registrations
  • Delivering aviation training services
  • Verifying student identity and eligibility
  • Managing examinations and assessments
  • Issuing certificates and training records
  • Communicating course schedules and updates
  • Managing customer service requests
  • Maintaining regulatory compliance
  • Conducting audits and quality assurance activities
  • Improving our website and services
  • Protecting our systems and facilities
  • Processing payments
  • Managing contractual relationships

6. Legal Basis for Processing

In accordance with the NDPA 2023, we process personal data based on one or more of the following lawful grounds:

Contractual Necessity

Processing necessary to provide training services or fulfill contractual obligations.

Legal Obligation

Processing required to comply with applicable laws, aviation regulations, regulatory directives, or court orders.

Legitimate Interests

Processing necessary for our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

Consent

Where required by law, we process personal data based on your freely given consent.

7. Disclosure of Personal Data

We may disclose personal data to:

Regulatory Authorities

Including aviation regulators, accreditation bodies, licensing authorities, and government agencies where required by law or regulation.

Service Providers

Third-party providers assisting with:

  • Website hosting
  • Cloud services
  • Learning management systems
  • Payment processing
  • IT support
  • Communication services

Such providers are required to implement appropriate security measures and process data only in accordance with our instructions.

Employers and Sponsors

Where training is sponsored by an employer or organization, relevant training progress, attendance, examination results, and certification information may be shared with the sponsoring entity.

Legal and Regulatory Requirements

Where disclosure is necessary:

  • To comply with legal obligations
  • To respond to lawful requests
  • To protect legal rights
  • To prevent fraud or security threats
  • To safeguard public safety

8. International Transfer of Personal Data

Where personal data is transferred outside Nigeria, we will ensure that appropriate safeguards are implemented in accordance with the NDPA 2023 and applicable regulations.

Such safeguards may include:

  • Data transfer agreements
  • Adequacy decisions
  • Regulatory-approved safeguards
  • Other lawful transfer mechanisms

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Meet aviation regulatory requirements
  • Resolve disputes
  • Maintain certification and training records

Certain aviation training records may be retained for extended periods where required by applicable aviation regulations.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Accidental loss
  • Alteration
  • Disclosure
  • Destruction
  • Misuse

Security measures may include:

  • Access controls
  • User authentication
  • Encryption where appropriate
  • Secure backups
  • Network security controls
  • Staff confidentiality obligations

11. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Ensure website functionality
  • Improve user experience
  • Analyze website traffic
  • Enhance security
  • Remember user preferences

Users may adjust browser settings to manage cookies. However, disabling cookies may affect website functionality.

12. Your Rights Under the NDPA 2023

Subject to applicable legal limitations, you may exercise the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right not to be subject to automated decision-making where applicable

Requests relating to these rights may be submitted using the contact details below.

13. Complaints

If you believe that your personal data has been processed in violation of applicable laws, you may contact us first for resolution.

14. Third-Party Websites

Our website may contain links to third-party websites. We do not control and are not responsible for the privacy practices or content of such websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated effective date. Continued use of our website and services after such updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact:

Leadstream Aviation Training Limited

Address: Skypower Catering Complex, Along Domestic/Intl Terminal Airport Link Road Ikeja, Lagos 100271, NG

Email: info@leadstream.ng

Telephone: +234 913 612 4186

Website: https://www.leadstream.ng